Question 1

How do I get started?

Accepted Answer

Create a free account, open the Studio, and choose one of two paths:
1. Type or paste text into the textbox and click "Generate" to instantly synthesize speech.
2. Drag-and-drop an existing audio file onto the textbox to extract its prosody, fine-tune pitch, speed, and emphasis, then re-render the edited performance.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Apple Pay and Google Pay.

Question 3

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings and still use the premium tier until the end of the billing period.

Question 4

How do I reset my password?

Accepted Answer

Click on 'Forgot Password' on the login page and follow the instructions sent to your email.

Question 5

Does VibeTTS support voice cloning?

Accepted Answer

Yes! Voice cloning is available with the Toucan model. Simply upload a short audio sample, and Toucan will learn the voice characteristics, enabling you to generate new speech in that voice across any of its 7,000+ supported languages.

Question 6

How can I adjust the prosody (pitch, speed, emphasis) of the generated speech?

Accepted Answer

Open the dashboard page and use the Prosody sliders for quick global changes, or launch the Visual Prosody Editor for phoneme-level control over pitch, duration, and energy. Both tools let you preview changes before exporting the final audio.

Question 7

How many languages does your platform support?

Accepted Answer

Our Toucan model can generate speech in over 7,000 languages, including major world languages, regional dialects, and even endangered languages. This gives you true global reach for any content creation needs.

Question 8

What happens if my payment fails?

Accepted Answer

If a payment fails we'll notify you in the app and by email so you can update your card details in the billing portal and continue your premium access without interruption.

Question 9

How do I switch the interface language?

Accepted Answer

Click the language flag in the header (or open Settings → Language) and choose your preferred language. The URL will update to include the language code, for example /es/about for Spanish.

Question 10

How is my data secured?

Accepted Answer

All traffic between your browser and our servers is encrypted with HTTPS/TLS, and passwords are hashed with bcrypt before they are stored.

Help Center

Getting Started

Features

Account

Billing

Security

Troubleshooting

Usage

Prosody Control

Still need help?

Help Center

Getting Started

How do I get started?

How do I switch the interface language?

Features

Does VibeTTS support voice cloning?

How can I adjust the prosody (pitch, speed, emphasis) of the generated speech?

How many languages does your platform support?

Do you offer an API for developers?

What are the file size limits for uploads?

Does the app support team workspaces?

Account

How do I reset my password?

How do I change my password?

How do I delete my account?

Billing

What payment methods do you accept?

Can I cancel my subscription at any time?

What happens if my payment fails?

What is included in the Free plan?

Can I purchase extra credits if I run out?

How do I change my subscription plan?

How do I cancel my subscription?

Security

How is my data secured?

Is my payment data secure?

Troubleshooting

I see a blank screen after an update—how do I fix it?

Why was my file upload rejected?

Usage

How does the monthly quota work?

What happens when I reach my monthly quota limit?

Prosody Control

What is prosody in text-to-speech?

Do I need technical knowledge to use prosody controls?

What prosody controls are available?

Can I save my prosody settings?

How do prosody controls affect generation time?

Can I undo changes to prosody settings?

Still need help?